There are multiple ways to transfer a call on the Yealink phones.

Method 1: Call Park Transfer

1. While on a call, press the Call Park button, located below the line the call is currently on, and the call is transferred to that line;
2. Inform the person that the call is for by either calling the person on their phone or to physically tell them;
3. The other person then presses the Call Park button that is blinking on their phone to pick up the call.

Method 2: Soft Key Button Transfer

1. While on a call, press the Hold button and confirm with the person that the caller wants to speak too that they will take the call;
2. Take the caller off hold by pressing the Hold button;
3. Press the person’s extension number soft key button on your phone to transfer the call.

Method 3: Blind Transfer

1. Press the Transfer soft key during an active call. The call is placed on hold;
2. Enter the extension number you want to transfer too;
3. Press the B Trans soft key to complete the transfer.

Method 4: Semi-Attended Transfer

1. Press the Transfer soft key during an active call. The call is placed on hold;
2. Enter the extension number you want to transfer too, and then press the Send soft key;
3. Press the Transfer soft key when you the ring-back tone.

Method 5: Attended Transfer

1. Press the Transfer soft key during an active call. The call is placed on hold;
2. Enter the extension number you want to transfer too, and then press the Send soft key;
3. Press the Transfer soft key when the second party answers.

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